Job as digital project manager, Johannesburg

Compensation:R24000 – R26000 per month cost for businesses
Home work:Some remote work allowed
Educational level:diploma
Job level:center
Own transport required:Yes
Travel requirement:Occasionally
Relation:# ProjektManager2022
Accompaniment:G&G Digital (Gullan & Gullan)

G&G Digital is an award-winning integrated digital communications agency that delivers innovation, intelligent creativity, and deep insights-based strategies. We strive for excellence, have a strong team that shares our values ​​and vision.

We are looking for a project manager to support the customer service manager in the day-to-day management of customer accounts, both administrative and project management, including meeting preparation, developing briefings and presentation decks and coordinating all logistics.

Ability to multitask and communicate well. Is able to effectively lead internal meetings and strong team relationships.


  • This is a position within Account Management with primary responsibility for providing effective administrative and project management support to the customer service manager across multiple agency accounts.
  • Your role is to run the administrative and project management side of the account management team with the minimum of fuss and maximum efficiency.
  • Responsible for the quick and accurate dissemination of information from relevant departments within the agency
  • Administrative support of the Client Service Director (CSD)

Main responsibilities:


  • Creation of all necessary reports, status reports, clarifications and job bags as required
  • Organizes regular internal status meetings and external customer meetings
  • Records all customer meetings, distributes contact reports within 24 hours of the required meeting
  • Maintains a central filing system for all documentation
  • Quality checks before leaving the agency (final approval)
  • Helps CSD anticipate problems before they occur
  • Preparation and development of studio letters
  • Supports CSD in the preparation of customer meetings (agendas) and larger internal briefings
  • Retrieves monthly awareness reports and prepares them for CSD’s monthly internal profitability reporting

Project management

  • Project management and delivery of projects for clients
  • Work with internal and external teams to ensure that G&G delivers exceptional digital solutions for all customers
  • Create cost estimates based on the scope of the project in cooperation with traffic managers and creative people
  • Saves all necessary offers and important documentation is saved on Chase as an external document (s)
  • The creation of project plans must be comprehensive and describe the activities per resource, service and required milestones in detail – from kick-off and all reviews to QA, go-live, project reviews and case studies
  • Identify potential customer problems and resolve or escalate them if necessary
  • Ensure a thorough understanding and application of all of the agency’s tools, templates, and processes
  • Monthly budget calculations and management of project cost accounting


  • Working with the required transport manager to ensure all work in progress meets deadlines
  • Updates the required traffic manager of any required changes or updated requests
  • Checks the job status with the traffic manager weekly
  • Weekly update of the chase status, every Friday by COB
  • Periodically closes all required jobs, if applicable

Personal skills / qualities

  • A practical and professional approach to dealing with customers and team members
  • Attention to detail – you are a “well organized” person
  • Must be able to work under pressure and deliver on fixed schedules
  • Excellent admin skills
  • Marketing and general digital skills
  • Teamworker – good interpersonal skills
  • Good communication – oral and written skills
  • Previous knowledge in a digital agency is not a requirement
  • 5 years of relevant experience with approachable references in the non-negotiable area.
  • The ability to multitask in a busy environment is essential
  • Great interpersonal and communication skills
  • Excellent knowledge of administration and project planning / management
  • Scheduled
  • Accountable, including the ability to call for help when needed
  • Exceptional attention to detail
  • Confident handling of Office 365 (Excel, Word and PowerPoint)
  • Ability to accept, internalize and improve constructive criticism
  • Have a great work ethic and be ready to go the extra mile
  • Ability to work under high pressure
  • Own transport and driving license

Posted Jan 6th 12:28 PM, deadline Mar 7th

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